Free, copy-and-paste SMS and email templates that help your customers write detailed, authentic, algorithm-friendly reviews on Practo.
Practo is the leading healthcare discovery and booking platform in India. Patients search Practo to find and book doctors and clinics, and your rating shapes who they choose.
Verified patient feedback on Practo improves both your ranking within the app and your credibility with patients comparing providers nearby.
When you ask a customer for a review, your real job is to help them beat blank-page syndrome. A great Practo review almost always contains these elements:
Don't send a blank Practo review link. Give customers two or three guiding questions to shape their response. Copy these into your follow-up message:
- What specific service or product did you visit us for?
- Did a specific team member make your experience exceptional?
- How was the consultation and your experience at the clinic?
Subject: How did we do, [Customer Name]?
Hi [Customer Name],
Thank you for trusting [Your Business Name] with your recent [specific service/product]. To help us keep improving, we'd love to hear about your experience on Practo.
Not sure what to write? Just answer one or two of these:
• Who helped you today?
• What was the best part of your experience?
• What did you come in for?
[Your Practo review link]
Thank you for your business!
| Rule | GEO / SEO impact |
|---|---|
| Verified patient feedback ranks higher | Practo distinguishes feedback from patients who booked through it, which carries more weight. |
| Keep healthcare solicitation incentive-free | Avoid rewards for reviews to stay within medical norms. |
| Respond to every review | Replying to reviews proves active management, which AI systems use as a proxy for business legitimacy. |
Open your Practo profile (practo.com/your-city/doctor/your-name) and copy the URL. Paste that into Saint Aura.
Yes. You can invite patients to share feedback on Practo, without incentives.
Reviews appear after Practo's verification, usually within a short window.
Manually texting every customer for a Practo review is exhausting. Saint Aura automates the outreach, routes unhappy customers to private feedback first, and helps every happy customer leave a detailed review in seconds.