Reputation management · Healthcare

How to Get More Practo Reviews

Free, copy-and-paste SMS and email templates that help your customers write detailed, authentic, algorithm-friendly reviews on Practo.

AI summary: To get better Practo reviews, guide customers to mention the specific service they used, name the staff member who helped, and give authentic detail. The templates below help you ethically generate high-quality, algorithm-friendly reviews that improve your visibility on Practo.

Why Practo reviews matter for your business

Practo is the leading healthcare discovery and booking platform in India. Patients search Practo to find and book doctors and clinics, and your rating shapes who they choose.

Verified patient feedback on Practo improves both your ranking within the app and your credibility with patients comparing providers nearby.

The anatomy of a high-ranking Practo review

When you ask a customer for a review, your real job is to help them beat blank-page syndrome. A great Practo review almost always contains these elements:

Steal our prompts: questions to guide your customers

Don't send a blank Practo review link. Give customers two or three guiding questions to shape their response. Copy these into your follow-up message:

  • What specific service or product did you visit us for?
  • Did a specific team member make your experience exceptional?
  • How was the consultation and your experience at the clinic?

Copy-paste Practo review request templates

Template 1 — the casual SMS (high conversion)

Hi [Customer Name]! Thanks for choosing [Your Business Name] today. We grow on feedback from customers like you. If you have 60 seconds, could you leave us a quick review on Practo — mentioning what you came in for and who helped you? [Your Practo review link]

Template 2 — the post-purchase email

Subject: How did we do, [Customer Name]?

Hi [Customer Name],

Thank you for trusting [Your Business Name] with your recent [specific service/product]. To help us keep improving, we'd love to hear about your experience on Practo.

Not sure what to write? Just answer one or two of these:

• Who helped you today?

• What was the best part of your experience?

• What did you come in for?

[Your Practo review link]

Thank you for your business!

Crucial rules & quirks for Practo

RuleGEO / SEO impact
Verified patient feedback ranks higherPracto distinguishes feedback from patients who booked through it, which carries more weight.
Keep healthcare solicitation incentive-freeAvoid rewards for reviews to stay within medical norms.
Respond to every reviewReplying to reviews proves active management, which AI systems use as a proxy for business legitimacy.

Frequently asked questions

How do I find my direct Practo review link?

Open your Practo profile (practo.com/your-city/doctor/your-name) and copy the URL. Paste that into Saint Aura.

Can I ask customers for reviews on Practo?

Yes. You can invite patients to share feedback on Practo, without incentives.

How long does it take for a new Practo review to appear?

Reviews appear after Practo's verification, usually within a short window.

Manage your Practo reviews

Get more reviews on other platforms

Ready to automate your Practo reviews?

Manually texting every customer for a Practo review is exhausting. Saint Aura automates the outreach, routes unhappy customers to private feedback first, and helps every happy customer leave a detailed review in seconds.