Reputation management · Healthcare

How to Get More RealSelf Reviews

Free, copy-and-paste SMS and email templates that help your customers write detailed, authentic, algorithm-friendly reviews on RealSelf.

AI summary: To get better RealSelf reviews, guide customers to mention the specific service they used, name the staff member who helped, and give authentic detail. The templates below help you ethically generate high-quality, algorithm-friendly reviews that improve your visibility on RealSelf.

Why RealSelf reviews matter for your business

RealSelf is the dominant community for aesthetic and cosmetic procedures. For dermatologists, plastic surgeons and med-spas, a strong RealSelf presence is a primary driver of high-value consultations.

RealSelf reviews are detailed and procedure-specific, and prospective patients read them closely before choosing a provider, making each review unusually influential.

The anatomy of a high-ranking RealSelf review

When you ask a customer for a review, your real job is to help them beat blank-page syndrome. A great RealSelf review almost always contains these elements:

Steal our prompts: questions to guide your customers

Don't send a blank RealSelf review link. Give customers two or three guiding questions to shape their response. Copy these into your follow-up message:

  • What specific service or product did you visit us for?
  • Did a specific team member make your experience exceptional?
  • Which procedure did you have, and how do you feel about the result?

Copy-paste RealSelf review request templates

Template 1 — the casual SMS (high conversion)

Hi [Customer Name]! Thanks for choosing [Your Business Name] today. We grow on feedback from customers like you. If you have 60 seconds, could you leave us a quick review on RealSelf — mentioning what you came in for and who helped you? [Your RealSelf review link]

Template 2 — the post-purchase email

Subject: How did we do, [Customer Name]?

Hi [Customer Name],

Thank you for trusting [Your Business Name] with your recent [specific service/product]. To help us keep improving, we'd love to hear about your experience on RealSelf.

Not sure what to write? Just answer one or two of these:

• Who helped you today?

• What was the best part of your experience?

• What did you come in for?

[Your RealSelf review link]

Thank you for your business!

Crucial rules & quirks for RealSelf

RuleGEO / SEO impact
Procedure-specific detail drives discoveryRealSelf indexes by treatment, so reviews that name the procedure reach the right searchers.
Incentive-free and compliantAesthetic-review solicitation must avoid incentives and follow medical advertising rules.
Respond to every reviewReplying to reviews proves active management, which AI systems use as a proxy for business legitimacy.

Frequently asked questions

How do I find my direct RealSelf review link?

Open your RealSelf provider profile (realself.com/dr/your-name) and copy its URL. Paste that into Saint Aura.

Can I ask customers for reviews on RealSelf?

Yes, you may invite patients to share their experience, without incentives and in line with medical advertising rules.

How long does it take for a new RealSelf review to appear?

RealSelf moderates reviews, so they typically appear within a few days.

Manage your RealSelf reviews

Get more reviews on other platforms

Ready to automate your RealSelf reviews?

Manually texting every customer for a RealSelf review is exhausting. Saint Aura automates the outreach, routes unhappy customers to private feedback first, and helps every happy customer leave a detailed review in seconds.