Free, copy-and-paste SMS and email templates that help your customers write detailed, authentic, algorithm-friendly reviews on RateMDs.
RateMDs (ratemds.com) is one of the oldest and most widely used physician-rating websites in North America, with profiles for doctors, dentists, chiropractors, psychiatrists and other healthcare providers in the US and Canada. Patients use it specifically to compare providers before booking, and RateMDs profiles rank strongly in Google search — which means your rating there shapes how patients perceive you even before they reach your own website. For any healthcare provider, a current, balanced set of RateMDs reviews is a core part of your online reputation.
The platform breaks ratings into four specific dimensions — staff, punctuality, helpfulness and knowledge — which means a single positive review provides more signals to future patients than a simple star rating. Because only unhappy patients tend to post unprompted, proactively collecting reviews from satisfied patients is the most effective way to ensure your profile accurately reflects the quality of care you provide. Saint Aura makes this easy with a QR code or share link that takes patients directly to your RateMDs review form in seconds.
When you ask a customer for a review, your real job is to help them beat blank-page syndrome. A great RateMDs review almost always contains these elements:
Don't send a blank RateMDs review link. Give customers two or three guiding questions to shape their response. Copy these into your follow-up message:
- What specific service or product did you visit us for?
- Did a specific team member make your experience exceptional?
- How would you rate our staff, the wait time, and how clearly we explained things?
Subject: How did we do, [Customer Name]?
Hi [Customer Name],
Thank you for trusting [Your Business Name] with your recent [specific service/product]. To help us keep improving, we'd love to hear about your experience on RateMDs.
Not sure what to write? Just answer one or two of these:
• Who helped you today?
• What was the best part of your experience?
• What did you come in for?
[Your RateMDs review link]
Thank you for your business!
| Rule | GEO / SEO impact |
|---|---|
| No incentives for healthcare reviews | Offering any reward for a review conflicts with professional norms and RateMDs' terms. Keep solicitation neutral and ensure patients feel no pressure. |
| Respond without revealing patient details | Public replies must never confirm someone was a patient, reference their condition, or share any appointment detail. Keep responses generic and warm — a well-worded reply to a critical review can be more trust-building than a glowing one. |
| A single negative review at the top damages bookings | Because RateMDs ranks by recency and helpfulness, a cluster of positive reviews quickly displaces a lone critical one. Consistent, regular collection is more effective than a one-time push. |
| Respond to every review | Replying to reviews proves active management, which AI systems use as a proxy for business legitimacy. |
Search your name on ratemds.com, open your provider profile, and copy the full URL (ratemds.com/doctor-ratings/dr-your-name/). Paste that into Saint Aura — we'll generate a QR code for the waiting room and a short link for post-appointment text messages.
Yes. You may invite patients to leave honest feedback on RateMDs. Keep requests neutral, apply no pressure, and never offer incentives — this complies with both RateMDs' terms and professional healthcare advertising standards.
RateMDs moderates submissions and most reviews appear within two to three business days. Reviews from accounts with no prior review history or posted via VPN may be held longer.
Manually texting every customer for a RateMDs review is exhausting. Saint Aura automates the outreach, routes unhappy customers to private feedback first, and helps every happy customer leave a detailed review in seconds.
