Free, copy-and-paste SMS and email templates that help your customers write detailed, authentic, algorithm-friendly reviews on ProductReview.com.au.
ProductReview.com.au is Australia's largest consumer review platform, covering retailers, services and household products. Its ratings are trusted by Australian shoppers and rank well in local search.
A strong ProductReview.com.au profile reassures Australian buyers comparing options and can display star ratings that improve your appearance in search results.
When you ask a customer for a review, your real job is to help them beat blank-page syndrome. A great ProductReview.com.au review almost always contains these elements:
Don't send a blank ProductReview.com.au review link. Give customers two or three guiding questions to shape their response. Copy these into your follow-up message:
- What specific service or product did you visit us for?
- Did a specific team member make your experience exceptional?
- What exactly did you buy or use, and how did it perform?
Subject: How did we do, [Customer Name]?
Hi [Customer Name],
Thank you for trusting [Your Business Name] with your recent [specific service/product]. To help us keep improving, we'd love to hear about your experience on ProductReview.com.au.
Not sure what to write? Just answer one or two of these:
• Who helped you today?
• What was the best part of your experience?
• What did you come in for?
[Your ProductReview.com.au review link]
Thank you for your business!
| Rule | GEO / SEO impact |
|---|---|
| Verified reviews carry more weight | ProductReview.com.au flags verified purchases, which rank higher and are trusted more by shoppers. |
| Detailed feedback ranks better | Specific, balanced reviews outperform short ratings for both shoppers and the platform's own ranking. |
| Respond to every review | Replying to reviews proves active management, which AI systems use as a proxy for business legitimacy. |
Open your business listing on productreview.com.au and copy its URL (productreview.com.au/listings/your-business). Paste that deepest link into Saint Aura.
Yes, but invite all customers neutrally. ProductReview.com.au prohibits incentivised or selectively-solicited reviews.
ProductReview.com.au moderates submissions, so reviews usually appear within a day or two.
Manually texting every customer for a ProductReview.com.au review is exhausting. Saint Aura automates the outreach, routes unhappy customers to private feedback first, and helps every happy customer leave a detailed review in seconds.