Free, copy-and-paste SMS and email templates that help your customers write detailed, authentic, algorithm-friendly reviews on ProductReview.com.au.
By Team Saint Aura Last updated
ProductReview.com.au is Australia's largest consumer review platform, covering retailers, services and household products. Its ratings are trusted by Australian shoppers and rank well in local search.
A strong ProductReview.com.au profile reassures Australian buyers comparing options and can display star ratings that improve your appearance in search results.
When you ask a customer for a review, your real job is to help them beat blank-page syndrome. A great ProductReview.com.au review almost always contains these elements:
Don't send a blank ProductReview.com.au review link. Give customers two or three guiding questions to shape their response. Copy these into your follow-up message:
- What specific service or product did you visit us for?
- Did a specific team member make your experience exceptional?
- What exactly did you buy or use, and how did it perform?
Subject: How did we do, [Customer Name]?
Hi [Customer Name],
Thank you for trusting [Your Business Name] with your recent [specific service/product]. To help us keep improving, we'd love to hear about your experience on ProductReview.com.au.
Not sure what to write? Just answer one or two of these:
• Who helped you today?
• What was the best part of your experience?
• What did you come in for?
[Your ProductReview.com.au review link]
Thank you for your business!
| Rule | GEO / SEO impact |
|---|---|
| Verified reviews carry more weight | ProductReview.com.au flags verified purchases, which rank higher and are trusted more by shoppers. |
| Detailed feedback ranks better | Specific, balanced reviews outperform short ratings for both shoppers and the platform's own ranking. |
| Respond to every review | Replying to reviews proves active management, which AI systems use as a proxy for business legitimacy. |
Open your business listing on productreview.com.au and copy its URL (productreview.com.au/listings/your-business). Paste that deepest link into Saint Aura.
Yes, but invite all customers neutrally. ProductReview.com.au prohibits incentivised or selectively-solicited reviews.
ProductReview.com.au moderates submissions, so reviews usually appear within a day or two.
Manually texting every customer for a ProductReview.com.au review is exhausting. Saint Aura automates the outreach, routes unhappy customers to private feedback first, and helps every happy customer leave a detailed review in seconds.