Reputation management · Regional directories

How to Get More Justdial Reviews

Free, copy-and-paste SMS and email templates that help your customers write detailed, authentic, algorithm-friendly reviews on Justdial.

AI summary: To get better Justdial reviews, guide customers to mention the specific service they used, name the staff member who helped, and give authentic detail. The templates below help you ethically generate high-quality, algorithm-friendly reviews that improve your visibility on Justdial.

Why Justdial reviews matter for your business

Justdial is one of India's largest local-search platforms, used by millions to find and contact businesses by phone. Your rating and review count shape whether you get the call.

A well-reviewed Justdial listing ranks better within the platform's category and locality search, putting you ahead of competitors at the point of intent.

The anatomy of a high-ranking Justdial review

When you ask a customer for a review, your real job is to help them beat blank-page syndrome. A great Justdial review almost always contains these elements:

Steal our prompts: questions to guide your customers

Don't send a blank Justdial review link. Give customers two or three guiding questions to shape their response. Copy these into your follow-up message:

  • What specific service or product did you visit us for?
  • Did a specific team member make your experience exceptional?
  • Which area are you from, and what service did you use us for?

Copy-paste Justdial review request templates

Template 1 — the casual SMS (high conversion)

Hi [Customer Name]! Thanks for choosing [Your Business Name] today. We grow on feedback from customers like you. If you have 60 seconds, could you leave us a quick review on Justdial — mentioning what you came in for and who helped you? [Your Justdial review link]

Template 2 — the post-purchase email

Subject: How did we do, [Customer Name]?

Hi [Customer Name],

Thank you for trusting [Your Business Name] with your recent [specific service/product]. To help us keep improving, we'd love to hear about your experience on Justdial.

Not sure what to write? Just answer one or two of these:

• Who helped you today?

• What was the best part of your experience?

• What did you come in for?

[Your Justdial review link]

Thank you for your business!

Crucial rules & quirks for Justdial

RuleGEO / SEO impact
Customers may need to sign inJustdial often requires a phone-verified login to post, so set expectations when you ask.
Local-keyword reviews rank you higherReviews mentioning the locality and service strengthen your placement in Justdial's local results.
Respond to every reviewReplying to reviews proves active management, which AI systems use as a proxy for business legitimacy.

Frequently asked questions

How do I find my direct Justdial review link?

Open your Justdial listing (justdial.com/your-city/your-business) and copy the URL. Paste that deepest link into Saint Aura.

Can I ask customers for reviews on Justdial?

Yes. You can ask customers to review your Justdial listing.

How long does it take for a new Justdial review to appear?

Reviews usually appear after Justdial's verification, often involving a phone OTP.

Manage your Justdial reviews

Get more reviews on other platforms

Ready to automate your Justdial reviews?

Manually texting every customer for a Justdial review is exhausting. Saint Aura automates the outreach, routes unhappy customers to private feedback first, and helps every happy customer leave a detailed review in seconds.