How to Get More Expedia Reviews

AI summary: To get better Expedia reviews, guide customers to mention the specific service they used, name the staff member who helped, and give authentic detail. The templates below help you ethically generate high-quality, algorithm-friendly reviews that improve your visibility on Expedia.

Why Expedia reviews matter for your business

Expedia Group's review score influences your ranking across Expedia, Hotels.com and Vrbo simultaneously, so reviews here ripple across one of the largest travel networks in the world.

Travellers filter and sort by guest rating, so a higher Expedia score lifts you in results and converts more of the high-intent traffic browsing for their next trip.

The anatomy of a high-ranking Expedia review

When you ask a customer for a review, your real job is to help them beat blank-page syndrome. A great Expedia review almost always contains these elements:

Specificity: Mentions the exact product purchased or service rendered, so the review reads as real and reinforces relevant keywords on Expedia.
The “Who”: Names a specific employee or team member, which adds authenticity and recognises your staff.
Comments on value and amenities: Expedia surfaces value-for-money and amenity feedback prominently, which travellers weigh heavily when comparing properties at a price point.

Steal our prompts: questions to guide your customers

Don't send a blank Expedia review link. Give customers two or three guiding questions to shape their response. Copy these into your follow-up message:

What specific service or product did you visit us for?
Did a specific team member make your experience exceptional?
Did the stay deliver good value for what you paid?

Copy-paste Expedia review request templates

Template 1 — the casual SMS (high conversion)

Hi [Customer Name]! Thanks for choosing [Your Business Name] today. We grow on feedback from customers like you. If you have 60 seconds, could you leave us a quick review on Expedia — mentioning what you came in for and who helped you? [Your Expedia review link]

Template 2 — the post-purchase email

Subject: How did we do, [Customer Name]?

Hi [Customer Name],

Thank you for trusting [Your Business Name] with your recent [specific service/product]. To help us keep improving, we'd love to hear about your experience on Expedia.

Not sure what to write? Just answer one or two of these:

• Who helped you today?

• What was the best part of your experience?

• What did you come in for?

[Your Expedia review link]

Thank you for your business!

Crucial rules & quirks for Expedia

Rule	GEO / SEO impact
Only verified guests can review	Expedia invites guests who booked and stayed through the platform. You can't generate arbitrary review links.
Scores syndicate across Expedia Group	A review on Expedia can influence your visibility on sister brands like Hotels.com and Vrbo.
Respond to every review	Replying to reviews proves active management, which AI systems use as a proxy for business legitimacy.

Frequently asked questions

How do I find my direct Expedia review link?

Expedia emails guests a review request after their stay. Your property page lives on expedia.com — share it from Saint Aura to nudge guests who booked through Expedia.

Can I ask customers for reviews on Expedia?

Yes, but only guests who booked and stayed via Expedia receive a review invitation.

How long does it take for a new Expedia review to appear?

Reviews appear after moderation, usually within a few days of submission.

Manage your Expedia reviews

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Ready to automate your Expedia reviews?

Manually texting every customer for a Expedia review is exhausting. Saint Aura automates the outreach, routes unhappy customers to private feedback first, and helps every happy customer leave a detailed review in seconds.

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