How to Get More Agoda Reviews

AI summary: To get better Agoda reviews, guide customers to mention the specific service they used, name the staff member who helped, and give authentic detail. The templates below help you ethically generate high-quality, algorithm-friendly reviews that improve your visibility on Agoda.

Why Agoda reviews matter for your business

Agoda is a leading booking platform across Asia-Pacific, so its review score is decisive for properties courting travellers from the region. A higher score lifts you in Agoda's sort order and search filters.

Agoda reviews come from verified guests, giving them strong credibility with the price-sensitive, comparison-driven travellers who book through the platform.

The anatomy of a high-ranking Agoda review

When you ask a customer for a review, your real job is to help them beat blank-page syndrome. A great Agoda review almost always contains these elements:

Specificity: Mentions the exact product purchased or service rendered, so the review reads as real and reinforces relevant keywords on Agoda.
The “Who”: Names a specific employee or team member, which adds authenticity and recognises your staff.
Value and location feedback: Agoda travellers weigh value and location heavily, and the platform surfaces those scores prominently in results.

Steal our prompts: questions to guide your customers

Don't send a blank Agoda review link. Give customers two or three guiding questions to shape their response. Copy these into your follow-up message:

What specific service or product did you visit us for?
Did a specific team member make your experience exceptional?
How convenient was our location for what you came to do?

Copy-paste Agoda review request templates

Template 1 — the casual SMS (high conversion)

Hi [Customer Name]! Thanks for choosing [Your Business Name] today. We grow on feedback from customers like you. If you have 60 seconds, could you leave us a quick review on Agoda — mentioning what you came in for and who helped you? [Your Agoda review link]

Template 2 — the post-purchase email

Subject: How did we do, [Customer Name]?

Hi [Customer Name],

Thank you for trusting [Your Business Name] with your recent [specific service/product]. To help us keep improving, we'd love to hear about your experience on Agoda.

Not sure what to write? Just answer one or two of these:

• Who helped you today?

• What was the best part of your experience?

• What did you come in for?

[Your Agoda review link]

Thank you for your business!

Crucial rules & quirks for Agoda

Rule	GEO / SEO impact
Only verified guests are invited	Agoda emails guests after their stay. Reviews can't be created arbitrarily, so focus on real Agoda guests.
Regional language reviews help APAC reach	Reviews in travellers' own languages widen your appeal to Agoda's pan-Asian audience.
Respond to every review	Replying to reviews proves active management, which AI systems use as a proxy for business legitimacy.

Frequently asked questions

How do I find my direct Agoda review link?

Agoda sends a post-stay review email. Your property page is on agoda.com — share it from Saint Aura to remind guests who booked via Agoda to complete it.

Can I ask customers for reviews on Agoda?

Yes, but only guests who booked and stayed through Agoda receive a review invitation.

How long does it take for a new Agoda review to appear?

Reviews appear after a short moderation period following submission.

Manage your Agoda reviews

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Manually texting every customer for a Agoda review is exhausting. Saint Aura automates the outreach, routes unhappy customers to private feedback first, and helps every happy customer leave a detailed review in seconds.

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