How to Get More TrustATrader Reviews

AI summary: To get better TrustATrader reviews, guide customers to mention the specific service they used, name the staff member who helped, and give authentic detail. The templates below help you ethically generate high-quality, algorithm-friendly reviews that improve your visibility on TrustATrader.

Why TrustATrader reviews matter for your business

TrustATrader is a trusted UK platform connecting homeowners with vetted traders. Verified reviews and the TrustATrader badge help homeowners choose with confidence.

For UK trades, a steady stream of genuine reviews on TrustATrader is a direct driver of quote requests and bookings.

The anatomy of a high-ranking TrustATrader review

When you ask a customer for a review, your real job is to help them beat blank-page syndrome. A great TrustATrader review almost always contains these elements:

Specificity: Mentions the exact product purchased or service rendered, so the review reads as real and reinforces relevant keywords on TrustATrader.
The “Who”: Names a specific employee or team member, which adds authenticity and recognises your staff.
Confirmation of quality and value: TrustATrader homeowners look for evidence of quality workmanship at a fair price, so reviews that speak to both are persuasive.

Steal our prompts: questions to guide your customers

Don't send a blank TrustATrader review link. Give customers two or three guiding questions to shape their response. Copy these into your follow-up message:

What specific service or product did you visit us for?
Did a specific team member make your experience exceptional?
Were you happy with the quality of work and the price?

Copy-paste TrustATrader review request templates

Template 1 — the casual SMS (high conversion)

Hi [Customer Name]! Thanks for choosing [Your Business Name] today. We grow on feedback from customers like you. If you have 60 seconds, could you leave us a quick review on TrustATrader — mentioning what you came in for and who helped you? [Your TrustATrader review link]

Template 2 — the post-purchase email

Subject: How did we do, [Customer Name]?

Hi [Customer Name],

Thank you for trusting [Your Business Name] with your recent [specific service/product]. To help us keep improving, we'd love to hear about your experience on TrustATrader.

Not sure what to write? Just answer one or two of these:

• Who helped you today?

• What was the best part of your experience?

• What did you come in for?

[Your TrustATrader review link]

Thank you for your business!

Crucial rules & quirks for TrustATrader

Rule	GEO / SEO impact
Reviews are tied to real customers	TrustATrader checks reviews against genuine jobs, keeping the platform credible.
The badge signals vetting	Being a reviewed, badged trader reassures homeowners wary of cowboy traders.
Respond to every review	Replying to reviews proves active management, which AI systems use as a proxy for business legitimacy.

Frequently asked questions

How do I find my direct TrustATrader review link?

Sign in to TrustATrader and copy your trader profile/review link (trustatrader.com/traders/your-trader). Paste it into Saint Aura.

Can I ask customers for reviews on TrustATrader?

Yes. TrustATrader supports collecting reviews from real customers.

How long does it take for a new TrustATrader review to appear?

Reviews appear after the platform's verification checks.

Manage your TrustATrader reviews

Get more reviews on other platforms

Ready to automate your TrustATrader reviews?

Manually texting every customer for a TrustATrader review is exhausting. Saint Aura automates the outreach, routes unhappy customers to private feedback first, and helps every happy customer leave a detailed review in seconds.

See how it works See all supported platforms